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Stacey L. Lacik

~ Common Sense Christian Living

Stacey L. Lacik

Tag Archives: United States

Healthcare in America

26 Wednesday Jun 2013

Posted by Stacey in The Journey

≈ 1 Comment

Tags

Business, Christian Living, Financial Services, Florida, Health care, Health insurance, Insurance, Medicaid, Patient Protection and Affordable Care Act, United States

I can be difficult, but I am rarely confused. (Or if I am, I’m not aware of it.)

Call to Medicaid this morning:

“I have a question about this form you mailed me, and I made some mistakes when I tried to fill it out.  Can you please send me another form?”

“Let me put you on hold.”

Long wait.

“Ma’am, the reason you lost your insurance is because you failed to provide us with the correct information.”  I lost my health insurance?  Was anyone going to tell me?

“I haven’t yet provided you with any information;  can you please send me another form?”

“Let me put you on hold.”

Long wait.

“Ma’am, I think I know why you’re confused.  You failed to provide us with the correct information when you called to re-certify, so we dropped your insurance coverage.”

“I never called to re-certify;  I was filling out the paperwork, and made some mistakes, and called over a week ago to get a new form.  I haven’t received anything.  Can you please mail me a new form?”

“Let me put you on hold.”

Nothing, not even elevator music.  An entire cup of coffee later:

“Ma’am, I spoke with my supervisor.  You actually have no insurance because you did not give us the correct information, and did not tell us everything about your financial situation.”

I now have to go to the bathroom, so am getting a bit impatient.

“I actually have yet to tell you anything, correct or incorrect, as I need a new form to fill out.  As soon as I get it, I will fill it out and mail it in, and then you will have all of my information.”

“Ma’am, I think I know why you’re confused.  We’re all just trying to help you.”

“Can you please ask your supervisor to send me a new form?”

“Ma’am, you filled out your forms incorrectly.  That is why you have a problem.”

“I haven’t filled them out at all, or mailed them to you.  How can they possibly be incorrect?  And what did you base your determination on?”

“The incorrect information you gave us.”

This was all said with great patience and authority, as though she was explaining things to a small child.

Then she says:

“What we’re going to do is mail you a new form so you can provide us with the correct information, but until this is resolved, you have no insurance at all.”

Okay.  So what about the appointments I have had this week, or last week?  Or the week before that?

Oh, that.  Well I guess you will have to pay out-of-pocket for those appointments.

My pockets are empty, Lord.

Yesterday was a very bad day.  The Kidnappers (AKA:  The Ex-Husband and The Girlfriend)  showed up at 7:00 a.m. to take my daughter to Florida for two weeks, and then I got ready and left for a dentist appointment to see if they can tell me why my jaw won’t open.  When I signed in, I was informed that they couldn’t see me at all, because there Appears to Be a Problem With My Insurance.

After that (and an unexpected phone call from my Therapist-Who-Insists-She’s Not-My-Therapist) I went to my primary care physician to fill out disability forms.  He said “I can’t fill these out, I just met you.  I don’t know anything about you.”  This is the same doctor who, back in 1999, was called into the room to look at the inexplicable rash covering three-quarters of my body (cortisol overload) and jumped back, exclaiming: “What the hell is that?  Do you do drugs?”

No, it’s from finding out that my husband has been sleeping with an elf for the last couple of years.  (I can explain, but not now.)

Another call to United Healthcare to find out what is going on assured me that there is no problem, and as far as she can tell, “my insurance is fine and there are no changes.”  I then called the Department of Social Services, where a bright and happy young man assured me that even if I were to lose everything, I will still have Medicaid “which is the best health care there is.”  (And I quote.)  Never mind that none of my doctors accept Medicaid.  And does this kid not realize that perfectly good people die every day on Medicaid, usually while standing in some over-crowded, un-air-conditioned hallway waiting for Their Number To Be Called?  Not to worry, though;  I also qualify for Family Planning, which means that although I cannot get treated for any of my other problems, if I want birth control or an abortion, it’s on the House.  Well, thank you, Mr. President.  Should I accidentally get pregnant while going through Menopause, I’ll take you up on that.

Until then, I just want my Zoloft.

And this, my friends, is how we create Mental Illness in America.

Lattes in the Lobby

29 Wednesday Aug 2012

Posted by Stacey in The Journey

≈ Leave a comment

Tags

Christian, Christian Living, Christianity, Coffee, God, Hollywood, Latte, Religion and Spirituality, Shopping, Starbuck, United States

Description: Coffee cortado (An latte art exam...

Description: Coffee cortado (An latte art example) Author: Mortefot from flickr.com Date: May 22, 2005 Source: Image on flickr.com License: Creative Commons Attribution License Version 2.0 (“cc-by-sa-2.0”) (Photo credit: Wikipedia)

Being a Christian in America isn’t like being a Christian anywhere else in the world.  There is a sense of entitlement pervading the church;  prosperity to most American Christians means a life of leisure and the ability to have whatever those in Hollywood have.  It’s “Name it and Claim it” on steroids.  Go into any Christian bookstore, and there is more cheesy plastic junk with scripture on it than there are high quality, well-made items.  We have books and Bibles, Christian entertainment, mints with scripture printed on them, and more future garage-sale items than we can possibly ever need.  While our fellow Christians around the world are risking their lives to read well-worn pages of scripture, we can lay around reading christian romance novels.  The sad part is, this is not the life we signed up for.  It happens gradually to most of us;  the initial high we get from embracing a new way of life gives way to feelings of emptiness, and ever-increasing attempts to appear prosperous.  We’re not rooted and grounded, we’re frantic and stressed.  But we sure look good, don’t we?

Churches look more and more like shopping malls.  I recently went in to the bookstore at our church to buy a bible for someone, and got all caught up trying to decide between the pink, the purple, or the gold.  (We chose pink.)  And bought several more things on the way to the counter.  And of course, we needed two specialty coffees for the ride home; make mine a latte, please.

Our daily lives aren’t really any different from everybody else.  We watch the same television shows, go to the same movies, and listen to the same music.  I know quite a few Christians who think nothing of driving out to spend time at the casino.  What in the world are we thinking?  We’re not going there to witness, we’re going to be entertained.  Is this really where we want to spend time and money?  This is what calling and separation are about;  being in the world and not of it.  It’s remembering that whether we are going to Taco Bell or the gas station, we are ministers on a mission, 24/7.  We are so afraid of offending people that we end up not affecting anybody.  We have the spiritual authority to make a difference;  to influence the environment around us, and instead of using our authority, we leave it to the church leaders to worry about while we run off to play with our friends.  We adapt to culture when we should be creating it.

Ain’t it grand to be a christian.  Ain’t it grand.

Creating Room for Growth

21 Tuesday Aug 2012

Posted by Stacey in Uncategorized

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Tags

Arts, Bible, Business, Colleges and Departments, Dictionary, Education, God, Health, John C. Maxwell, Religion and Spirituality, success, Ted Engstrom, United States, Zondervan

 

Sunday Morning.

Sunday Morning. (Photo credit: meg_williams)

In the current issue of Success magazine, publisher Darren Hardy (www.success.com) describes how his wife approaches  interior design.  First, she takes everything out of the room.  Then she adds back only what is necessary and what fits, and what is needed becomes evident in the process.  The analogy is made by the publisher that this process works not only in interior design, but in business, and in our personal lives.  When redesigning your life:  take everything out, and then put back only what you actually need and want.  (This is best done on paper first.)

Why is it that when we are blindsided by crisis, our dreams and visions seem to grow exponentially?  I think it’s because of the space the crisis provides:  it wipes the slate clean, and as long as there is a good foundation, a whole new life can be rebuilt.   When things fall apart, take the opportunity to examine your life, and what you were doing.  Was there anything of value? What elements do you want to keep?  What do you never want to do again?  Unless you are living an intentional life, you will unintentionally recreate the same mess you were in before.

In the same issue of the magazine, John C. Maxwell discusses how he decided years ago to implement two qualities, being intentional, and being consistent, and how this has led to success in his own life. We tend to keep adding to our lives in a frenzied attempt to look for what is missing;  what we don’t do is take out what isn’t working, or isn’t necessary so we can get a better look at what we actually have.  We have untapped resources and opportunities already built into our daily lives that we don’t take advantage of because we can’t see them.  We are emotional hoarders of relationships and activities that no longer serve a purpose.

This is what it looks like in practice:  We go to church and hear the Pastor speak on how we as a church are not ready.  We leave the church parking lot blessed and highly motivated, and full of good intentions.    On the way home, we stop to get the Sunday paper, put gas in the car,  go to Wegman’s to buy food for lunch, or go out to eat with friends and/or family; maybe run to the mall, or throw in some laundry, do the dishes,  and watch television.  The next morning, we wake up late, get ready, run out the door, and get sucked back into another day  of mindless, unfruitful activity.

Unless we intentionally put our bottoms in a chair, and sit down with a Bible, a notebook, a pen, and at the very least a dictionary, it is just not going to happen.   I happen to like to study;  I listen to motivational teaching, or messages from church in the car; I have stacks of books by my bed, and I’m always studying or researching some topic, even when I’m not in school.  I carry notebooks, pens, highlighters, because it’s fun for me.  I realize it’s not for everybody, but that doesn’t mean you can’t be intentional in your own way about studying the Word.

At some point over the next twenty-four hours, take out a blank sheet of paper.  Draw a circle in the middle;  this represents you.  Now draw lines extending from the circle to smaller circles, and label them with the parts of your life that are necessary;  these will be specific and different for different people.  Most people will have circles labeled with family, work, friends, church, school, or whatever pertains to their own lives.  Those are the circles you need to examine;  the work you do, the classes you are taking (or not taking)  the church you attend;  the friends and associates you claim as your own.  What you are basically doing is taking inventory.  Now get another sheet of blank paper.  Put you in the middle.  Now, only put the circles back that are necessary, or that you actually want in your life.  And each smaller circle will have only the people, or activities you actually want and need for you own health and well-being.  What gets left out?  Or who?  I recently got a new cell phone;  the only names I put in immediately were my parents and my daughters.  I am gradually adding other family members, and have added a couple of close friends, but when I looked at the contact list on the old phone, I realized I don’t want to add all those numbers.  Too much stress, too much noise;  too many distractions.  So I will be very careful about what I add.  Same thing with work;  being out of a job is like having a clean slate.  I’m still a counselor;  still a writer;  still an educator, but in terms of a paycheck,  my  options are open.  Intentional living means we create space for growth in our lives;  sometimes life does it for us, whether we intended to or not.  Either way, it’s an opportunity.

“Now is the time to develop new habits, new goals, and new perspectives that will give your life a quality that will bring honor to the God who loved you so much that He gave His life for you.”   ~ Ted W. Engstrom  The Pursuit of Excellence  (Zondervan, 1982)

 

Not – Like – Me

09 Saturday Jun 2012

Posted by Stacey in Uncategorized

≈ 2 Comments

Tags

Anne Fadiman, Common Sense Christian Counsel, Early Christianity, God, Hmong people, Holy Spirit, Mental health, Prayer, United States

 

Barend Cornelis Koekkoek - Landschap bij opkom...

(Photo credit: Wikipedia)

“Keep watch over yourselves and all the flock of which the Holy Spirit has made you overseers. Be shepherds of the church of God, which he bought with his own blood.”  -Acts 20:28

This was a difficult week.  I was told I had to discharge a woman for ‘non-compliance’ with program rules.   The actual problem has little to do with non-compliance, and a lot to do with cultural and language barriers.  I have cried with and prayed for this woman, who has  shared her whole life story with me in a crazy mix of Spanish and English.  We have laughed a lot.  She loves God and His Word with all of her heart, in spite of her struggles with addiction.

I read an excellent book for an anthropology class a few years ago.  It’s called “The Spirit Catches You and You Fall Down:  A Hmong Child, Her American Doctors, and the Collision of Two Cultures”  by Anne Fadiman.  It’s a wonderfully written story about a Hmong refugee family who’s youngest daughter is born an epileptic.  The author does a masterful job of telling the experiences this family has with the American medical system, and how the most well-meaning and qualified professionals were frustrated, trying to get the girl’s parents to comply with their recommendations. Like our relationship with God, trust provides the foundation for both life-change and compliance. (Obedience.)

In our desperate attempts to make people follow the rules and fit into our boxes, we sacrifice excellent patient care on the altar of “The Program”.  I hate it.  I’m an employer’s worst nightmare, because I question and examine everything.  I’m not a great counselor, but I am a realistic one.  I hate that my diagnosis of you is based on how much you are Not-Like-Me.

I also make a lot of mistakes.  Sometimes it’s because I’m tired, and sometimes it’s because I don’t feel I really know what I’m doing, or what is expected of me.  Charts, forms, summaries and reports pile up because I never know which box to check.  Just because a client hasn’t ‘made progress’ according to the little boxes, doesn’t mean they haven’t made any progress.  There are no boxes to check for most of the changes these people are trying so desperately to make.

I was sitting in a staff meeting (I hate staff meetings) a short time after starting this job.  While listening to the director and the other counselors discuss and dismiss the people who come to us for help,  I suddenly realized that this is how I have been discussed in other people’s staff meetings.  And just as suddenly, I was overwhelmed with shame, embarrassment, and fear.  While going through the most confusing and terrifying times in my life, professionals and church leaders have dissected my mental and emotional health, my internal motivation for change (“She really must not want help”) my mental stability, and potential for change.  Basically, “is she worth our time and effort, and what possible value could someone like her have?”

Years ago, while going through my divorce (a period of time during which I was admittedly unstable emotionally – in my opinion, a sign of mental health, given the circumstances)  I was talking to a woman who was known as a prophetess in our church.  Because she had prayed for me several times and God had used her in a powerful way to minister to me, I looked up to her and trusted her opinion.  While standing at the altar one day after service, she made the following statement:  “No matter what everyone else says about you, God told me to never give up on you.”  The implication being that she continued to talk with and pray for me in spite of the fact that the leaders in the church had already said there was no hope for me.  (Come to think of it, I never did find out what they were hoping for.) Anyway, I learned something that day:  prophets and teachers, like everyone else, are both subject to and influenced by what used to be called gossip.  I also learned  that just because someone has a prophetic gift and anointing, does not mean that everything that comes out of their mouth is a direct word from God.  Whether they stand in the office of prophet, pastor, or teacher, they are still human beings, and much of their counsel is filtered through the grid of their own experience and understanding.  Where God holds me responsible is to know the difference:  to take what is said to me by others, and lay it out before the Lord alone to sift, weigh and measure.  And somewhere in that, healing happens.  So does growth, and real, long-term life-change.

So what does this mean in practice?  It means that unless I read and study the Word for myself, I am subject to the opinions of others. It means that I will be double-minded, confused and unsteady; “driven with the wind and tossed” as James writes in his letter to the early church.  What a word-picture, because that’s exactly what it feels like!

So, I’m off to work to finish up notes and summaries.  God, help me to remember that these little boxes represent people (“sheep”- who need prayer, protection and guidance.) These statistics and regulations do not take note of death, divorce, grief, suffering, shame, embarrassment and fear.  They also don’t take note of strengths, value, progress, and there is absolutely no place to write “Does this person have any eternal hope and value, and what is my God-ordained role in their life?”  And please help me to not get fired.  Amen.

Okay, the coffee pot is empty.   Have a blessed and productive day, people.

 

"The art of writing is the art of discovering what you truly believe." -Gustave Flaubert

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Keep watch over yourselves and all the flock of which the Holy Spirit has made you overseers. Be shepherds of the church of God, which he bought with his own blood. Acts 20:28

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